The Human Skills We Need in an Unpredictable World


"I think that, whereas in the past we used to think a lot about just-in-time management, now we have to start thinking about just-in-case - preparing for events that are generally certain but specifically remain ambiguous but give us limitless capacity for adaptation, variation, and invention. And, the less we know about the future, the more we're going to need these tremendous sources of human, messy, unpredictable skills." --Margaret Herffernan

The above is an excerpt from a wonderful Ted Talk from Margaret Heffernan.  Watch it at this link.



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